HiveUnify Privacy Policy

Welcome to HiveUnify (hereinafter referred to as “this Software” or “we”). We highly value your personal information and privacy protection, and are committed to providing you with secure and reliable services. Please read this Privacy Policy (hereinafter referred to as “this Policy”) carefully before using this Software to ensure you fully understand and agree to its contents.

1. Information We Collect

During your use of this Software, we may collect the following types of information:

Registration and Identity Verification Information

• (1) Phone number, email address, username, password
• (2) Real-name verification details (e.g., ID card, facial recognition – collected only when required)

Information Generated During Usage

• (1) Chat records (end-to-end encrypted, we do not store message contents)
• (2) Group information, contact list (accessed only with your authorization)
• (3) Voice messages, images, videos, files (sent or received by you)
• (4) Location data (only when location sharing is enabled by you)

Device and Log Information

• (1) Device model, operating system, IP address, device identifier
• (2) App version, login time, usage duration, crash reports, and other logs

2. How We Use Your Information

The information we collect is used to:

• (1) Provide and maintain the chat services
• (2) Perform identity verification and ensure account security
• (3) Improve service quality and user experience (e.g., intelligent recommendations, troubleshooting)
• (4) Prevent fraud, spam, and other illegal activities
• (5) Comply with applicable legal and regulatory requirements

3. How We Share, Transfer, or Disclose Information

We do not sell or rent your personal information to any third parties.

We may share or disclose your information only under the following circumstances:

• (1) With your explicit consent
• (2) As required by laws, regulations, judicial authorities, or regulatory agencies
• (3) With authorized partners: strictly limited to data necessary for service functionality, and governed by confidentiality agreements (e.g., cloud storage providers, voice recognition services)
• (4) Business transfers: in case of merger, acquisition, or restructuring, your data may be transferred, but we will ensure the successor continues to uphold this Policy

4. How We Store and Protect Information

All sensitive data is stored using encryption technologies (e.g., AES, RSA).

HTTPS protocol is used to protect data transmission.

Our servers are hosted in data centers with proper compliance certifications.

Strict access controls are applied to employees and third parties.

In the event of a data breach, we will notify you within 72 hours and report to the relevant authorities.

5. Your Rights

You have the following rights regarding your personal information:

• (1) Right to access and inquiry: You can inquire whether we store your data
• (2) Right to correction: You may request correction if the information is inaccurate
• (3) Right to deletion: You may request deletion of your data when legally permissible
• (4) Right to withdraw consent: You can revoke permissions or disable features at any time
• (5) Right to account deletion: You may submit an account deletion request in “Settings”; upon approval, we will delete or anonymize your personal data

6. Third-Party Services and SDKs

To enable certain features, this Software may integrate third-party SDKs (e.g., maps, push notifications). We strive to ensure these services comply with legal and regulatory standards. Details are available in our Third-Party Data Sharing List.

7. Protection of Minors

If you are under the age of 18, please use this Software under the supervision of a legal guardian and only submit personal information with their explicit consent.

8. Updates to This Policy

We may update this Policy from time to time. In case of material changes, we will notify you through pop-ups, announcements, or other means. Please review the updated content in time. Continued use of the Software after the changes take effect means that you fully understand and agree to the revised Policy.

If you need the Third-Party Sharing List, Cookie Policy, or Account Deletion Guidelines translated or drafted as well, feel free to let me know.